Shipping & Delivery
Last updated: 30 October 2026
We deliver Wolfer cricket bats, jerseys, kits and gear worldwide. Here is what to expect once you order.
Ships from our UK warehouse
- Prices include VAT
- No import charges
- Free shipping on eligible orders
Ships from India
- Prices include GST
- Free shipping on eligible orders
- Cash on Delivery not available
Ships internationally
- Shipping calculated at checkout
- Local taxes and duties not included
- Tracked delivery
When Your Order Ships
- In-stock products: usually dispatched within 1 to 2 working days.
- Custom and bulk orders: made to order, so timing depends on quantity. See below.
Dispatch starts once your payment is confirmed and we have any details we need from you. Tracking details are emailed as soon as your order ships, and you can also see them in My Account.
Custom & Bulk Orders
Custom bats, custom jerseys and club or bulk orders are handcrafted in India and shipped from there to every country.
- Production starts once you approve your final design, sizes and details.
- Production time depends on quantity. Rush production may be available for an extra charge.
- We confirm your estimated dispatch date before production begins.
- Shipping is calculated on the quantity ordered and shown before you pay.
Made for you
Custom items are made to your approved design, so they cannot be cancelled or returned for a change of mind once production starts.
This does not affect your rights if an item is faulty, damaged or not what you approved. Import charges may apply in some countries, and we will let you know before you pay.
EU & Rest of World
- Shipping charges and delivery options are shown at checkout.
- Delivery times depend on your country, the carrier and customs.
- Some destinations may have shipping restrictions.
Taxes & Duties
Unless checkout states otherwise, import VAT, duties and carrier handling fees in your country are not included and are paid by you on delivery.
If a parcel is refused or returned because these charges were not paid, we refund the goods minus shipping costs.
Damaged, Lost or Delayed
- Please check your parcel when it arrives. If anything is damaged, wrong or missing, email care@wolfersports.com with your order number. Photos help us sort it out faster.
- If a parcel is lost or damaged in transit, we will replace it or refund you in full, including shipping.
- Please double-check your address and phone number at checkout. If a parcel is returned because of an incorrect address, we may charge to send it again.
- Peak seasons, holidays, weather or customs can sometimes cause delays. If your order is significantly delayed, we will let you know.
UK customers: we deliver within 30 days unless we agree otherwise, and your order is our responsibility until it reaches you. Your statutory rights are not affected. See our Refund Policy for returns.
Need Help?
Email care@wolfersports.com or chat with us on WhatsApp. We aim to reply within 24 to 48 hours.
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