Wolfer Cricket – Hassle-Free Shopping, Guaranteed!
At Wolfer Cricket, we are committed to providing a seamless and reliable shopping experience—just like buying from your favorite cricket store. Our 100% genuine products and top-notch customer service make your purchase risk-free.
We understand that sometimes things don’t go as planned. That’s why we’ve designed our Shipping, Returns & Exchange, Cancellation, and Replacement policies to be fair, transparent, and customer-friendly.
Our policies are regularly updated to serve you better! Be sure to check this page for the latest terms.
Shipping Policy
At Wolfer Cricket, we prioritize safe, timely, and reliable delivery by partnering with trusted logistics providers across India.
Fast & Reliable Shipping
Orders are dispatched within 24-48 hours after rigorous quality checks and testing.
Live Tracking: Get real-time shipment updates as soon as your order is dispatched.
Free Shipping: Available on all orders above ₹X.
Express Delivery Available: Need it sooner? Opt for express shipping at an additional cost—contact our support team for details.
Custom-Made Products
Custom Cricket Bats: Typically dispatched within 15 days.
Custom Jerseys: Depending on the quantity and design complexity, dispatch may take 15 to 45 days.
For shipping inquiries, reach us via WhatsApp at +91-9999700302.
Hassle-Free Returns & Exchange
Easy Exchange: Return within 60 days of delivery in original packaging with tags & labels intact. We’ll replace it with the same or a similar product of equal value.
No Restocking Fees: Returns are free for all products.
Return Shipping Responsibility: Customers must cover return shipping costs. However, if there’s a manufacturing defect, we’ll issue a website coupon of equivalent value.
Important! Contact Us First
Before returning a product, reach out to us on WhatsApp (+91-9999700302)—we may be able to resolve your issue without the need for a return!
Unboxing Video Required
To protect against transit damage, please record an unboxing video when receiving your order.
If your item arrives damaged, share the video with us within 18 hours of delivery for a quick resolution.
Without video proof, transit damage claims cannot be processed.
💬 For any return/exchange queries, message us on WhatsApp at +91-9999700302.
Cancellation Policy
We understand—plans change! Here’s how we handle cancellations:
Before Dispatch? No problem! You can cancel anytime before your order is shipped.
After Dispatch? If your order has already been shipped, a one-way shipping fee may apply.
Need More Flexibility? Consider our EMI payment options before canceling!
To cancel your order, contact us on WhatsApp at +91-9999700302 (Mon-Sat, 9 AM – 6 PM).
Cancellations are not processed on Sundays or National Holidays.
Replacement Policy
At Wolfer Cricket, we take pride in delivering top-quality cricket gear that meets industry standards. If you encounter any issues, we’re here to help!
Cricket Bats
Bats endure rigorous use—some last for seasons, some don’t. That’s the nature of the game!
To increase longevity, use self-adhesive tape and a rubber toe guard (available as accessories).
Knocking-in is essential! Always knock in your bat properly with a ball hammer or wood hammer before playing at full intensity.
Protective Gear & Helmets
Cricket is a high-impact sport, and we offer industry-leading helmets designed for maximum safety.
Apparel & Bags
Found a fabric tear, stitching defect, or color issue? We’ll replace it!
If the issue is genuine, we’ll also cover the return shipping costs.
Cricket Balls
Cricket balls endure intense wear and tear—if you have durability concerns, reach out to us!
Important:
All products are eligible for replacement within 60 days—no questions asked—if returned in original packaging.
If there’s a manufacturing defect, we’ll cover all return and replacement costs.
Custom-Made Products: Due to their personalized nature, returns, exchanges, cancellations, or refunds are not possible, unless the fault is from our end. If so, we’ll offer a free replacement.
For assistance, message us on WhatsApp at +91-9999700302.